I Build The Systems I Wish I Had at 3am in the ED

I spent over a decade working as an Emergency Department, med-surg, charge and ICU nurse.

Twelve-hour shifts regularly turned into fifteen. Not because the work was difficult, the work was the point. But because documentation came after the work was finished.

Three hours after every shift, finishing charts. Clicking through EHR workflows designed by people who had never worked bedside. Templates that didn’t match real clinical thinking. Smart phrases that didn’t exist. Dropdowns buried six layers deep.

Not inefficient clinicians but broken systems. I watched great nurses and providers burn out, not because they didn’t love patient care, but because they couldn’t take staying late one more night just to satisfy a computer.

Instead of accepting it, I learned to fix it.

From Bedside to Workflow Architect

I became an Epic super user because I was tired of fighting the system.

I was promoted to charge nurse on a 36-bed med-surg unit within six months, most nurses take years. Part of that wasn’t clinical skill alone or because I am some kind of genius; it was because of critical and systems thinking skills. I optimized workflows for my units, reduced unnecessary documentation steps, built templates and systems that matched how clinicians actually think.

Documentation time dropped. Staff left on time. Burnout decreased.

That experience changed everything for me.

I eventually stepped away from bedside care, not entirely from healthcare, to focus full time on fixing the systems that were driving clinicians out of it.

I spent 7 years building enterprise-scale digital infrastructure—managing 90+ websites, learning system architecture, mastering automation and integration.

Now I combine both: clinical experience + technical expertise.