Privacy policy
At LavaX, your privacy is not just a policy—it's a core principle. We believe in complete transparency and minimal data collection.
Last updated: January 2025
No IP logging
We do not log or store your IP address
No data selling
Your information is never sold to third parties
NDA compliant
We honor all confidentiality agreements
Information we collect
We collect only the minimum information necessary to provide our services. This includes:
- Contact information you voluntarily provide (name, email, phone number)
- Business information relevant to our services
- Communication records between you and our team
We do NOT collect or store:
- IP addresses
- Device fingerprints
- Tracking cookies for advertising purposes
- Sensitive personal information beyond what you provide
How we use your information
Your information is used exclusively for:
- Providing the services you've requested
- Communicating with you about your projects
- Improving our services based on your feedback
- Sending important updates about your account or services
We will never use your information for unsolicited marketing without your explicit consent.
Data sharing policy
We never sell your data. Period.
Your information may only be shared in the following limited circumstances:
- With your explicit written consent
- With service providers who assist in delivering our services (under strict confidentiality agreements)
- When required by law (we will notify you unless legally prohibited)
Confidentiality & NDA compliance
We take confidentiality seriously. LavaX:
- Will always honor any Non-Disclosure Agreement (NDA) we sign with you
- Treats all client business information as confidential by default
- Implements strict internal access controls to protect your data
- Never discusses client projects or information with third parties without permission
Data security
We implement industry-standard security measures including:
- Encrypted data transmission (TLS/SSL)
- Secure data storage with encryption at rest
- Regular security audits and updates
- Access controls and authentication protocols
Your rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications
- Receive a copy of your data in a portable format
To exercise any of these rights, contact us at info@lavax.io.
Contact us
If you have any questions about this Privacy Policy or our data practices, please contact us: