Terms of service

LavaX provides digital services including but not limited to:

• AI agent development and implementation
• Website design and development
• Search engine optimization (SEO)
• Local SEO and Google Business Profile management
• Business listing management
• Social media management
• Review site management

The specific scope of services will be outlined in your individual service agreement or proposal.

To ensure successful project delivery, clients agree to:

• Provide accurate and complete information as requested
• Respond to communications within a reasonable timeframe
• Provide necessary access, credentials, and materials
• Review and approve deliverables within agreed timelines
• Make payments according to the agreed schedule

Payment terms will be specified in your individual agreement. Generally:

• Project-based work typically requires a deposit before commencement
• Retainer services are billed monthly in advance
• Invoices are due within 14 days unless otherwise specified
• Late payments may result in service suspension

Upon full payment:

• Clients receive full ownership of custom work created specifically for their project
• LavaX retains rights to pre-existing tools, frameworks, and methodologies
• LavaX may use anonymized project examples in portfolio (unless under NDA)

Third-party assets (stock images, plugins, etc.) remain subject to their respective licenses.

Both parties agree to:

• Keep all confidential information private and secure
• Not disclose confidential information to third parties without consent
• Use confidential information only for the purpose of the engagement
• Honor any Non-Disclosure Agreements (NDAs) in full

We take NDAs seriously and will always adhere to any confidentiality agreement we sign.

LavaX's liability is limited to the amount paid for the services in question. We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Issues arising from client-provided materials or information
• Third-party service failures (hosting providers, payment processors, etc.)

Either party may terminate the agreement:

• With 30 days written notice for retainer services
• Immediately if the other party breaches material terms
• Upon mutual written agreement

Upon termination, clients will be billed for work completed and any outstanding costs.

In the event of a dispute:

• Both parties will first attempt to resolve the matter through good-faith negotiation
• If unresolved, disputes may be submitted to mediation
• These terms are governed by the laws of South Carolina, USA

We may update these terms from time to time. Significant changes will be communicated via email. Continued use of our services after changes constitutes acceptance of the updated terms.

For questions about these Terms of Service, please contact us: